The Aging Chart: An Essential Tool to Optimize Your Value Stream
The Value Stream is at the heart of any demand management activity, playing a crucial role in determining the efficiency with which services and products are delivered to customers. In this context, understanding and optimizing each step of the process is not only advantageous; it is essential. The Aging Chart emerges here as an essential tool, offering a clear visualization of how long tasks and requests remain in each stage of the process. This tool not only helps spot delays and bottlenecks that affect workflow, but it also helps teams effectively prioritize critical tasks to ensure smooth demand management. By…
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